Location was good. Central to Shinsaibashi shopping, Dotonburi food street and subways. Staff was friendly and spoke good English. They had a secured room to hold luggage. We booked 2 rooms and they were next door to each other.
Teresa
marraskuu 2023
Hotel review. Decent breakfast selection. Clean rooms. Helpful staff. Bonus free cocktail available the night before upon pre-booking of breakfast. Convenient location.One street walk to Shinsaibashi suji. 7-11 and Family Mart available across hotel. Nagahoribashi subway station is a 5min walk away. Having laundry machines was convenient. If occupied machines with completed laundry runs were not picked up on time or left unattended, Front desk personnel can be asked to pick it up. Loved that they provided pajamas. Beds were firm but comfortable.
Elline
heinäkuu 2024
Excellent location and friendly staff that spoke English well enough to both help us with dropping off and forwarding our luggage and with a question we had with our initial room where the ventilation fan from the bathroom was rattling the ducts inside the walls of the room, making a really loud sound that made sleep difficult. However we brought that to the front desk and they moved us to a nearby room which didn't have this issue. The rooms are definitely on the smaller size, we were unable to open our suitcases fully in the walking spaces and had to move them to the beds to get things in and out. The location is excellent though, being a short walk from the Shinsaibashi-suji shopping area.
Cheng
tammikuu 2025
My baby got sick on our arrival and I asked the staff if we can check in earlier and without hesitation, they obliged. During midnight, they helped us call our insurance company and called for an ambulance. The staffs were all very helpful translating and would even go the extra mile to accompany us to the hospital. Location was close to the train stations and about 5 minute walk to Shinsaibashi area which was excellent. There is a konbini right in front of the hotel and there were a lot of great restaurants nearby. The room was a bit small but bearable. Will definitely go back because of their service.
Josiebell
joulukuu 2024
It was the best hotel during our 20+ days stay in Japan. The room was nice and quiet, the coffee provided was great, comfy PJs and towels, and walkable distance for many attractions. They also stored our luggage for free for a few hours after check out. There is a subway entrance 2 blocks from the hotel and 3 convenience stores across the street to buy food for breakfast if you want. There was no breakfast available in the hotel during our stay
Gisele
joulukuu 2024
The hotel staff was incredibly caring and helpful. The design of the lobby is amazing.
Leonie
lokakuu 2023
Firstly the staff were amazing, always friendly saying hi as we went to and from the hotel. The hotel is in the perfect location within a couple of minutes walk of two important train lines to get you pretty much anywhere in Osaka without jumping between trains. The location for food and shopping is also amazing, it's just a couple of blocks from the Shinsaibashi mall and only a 10 min walk from both Dontouburi and Americamura so you can get your fill of food and shopping within just a short walk. There's also a family mart directly across the road.
Roswellj
kesäkuu 2024
Staff were nice and welcoming and were able to help in English in most cases. Room was clean and amenities were sufficient. The room offered plenty of pillows and the bed was comfortable. The property is located very close to Dotonbori and the subway and train stations were close by as well. So moving around was easy. There was a family mart across the street which made getting snacks and drinks easy. If you opt for breakfast, it is served in the restaurant downstairs. Laundryroom was a big plus.
Andreas
heinäkuu 2024
One of the more spacious bathrooms we've had in Japan for hotels. There were more coin washing and drying machines than average too, I think maybe 3 if I'm remembering correctly but we had bad luck with other people always using them. This amenities room also had a vending machine which was nice! The hotel itself was gorgeous and the room decorations were fine. They let us do early luggage drop-off which was a big help. Good location to walk to nearby tourist hubs.
Emily
tammikuu 2024
Good location, only a short walk to nearest subway station & plenty of local konbini for your essential snacks etc. Staff we're lovely with excellent English if you're worried about the language barrier. Really comfy bed which was a relief after a week sleeping on a brick in Tokyo.
Peter
lokakuu 2024